Leadership Boot Camp & Performance Coaching

Agenda

Pre-work

Prior to attending the Leadership Boot Camp program, you will receive a copy of The Leader's Compass, 3rd Edition and will be required to complete a first draft of your Leadership Philosophy (Leader's Compass). Please allow 3-4 hours for completion of all required pre-work.

Day 1: Know Yourself

Introduction

The Leader's Journal

Personal Leader Profile

  • Identifies activities that energize a leader.
  • Describes one's most challenging leadership relationships.
  • Learn your preferred style and instinctive needs.
  • Communicate better with people who are wired differently.
  • Describes key issues on how one develops trust.
  • Identifies the correct type of feedback needed.

Goal Setting

  • The SMART formula for setting goals.
  • Providing direction and defining priorities.
  • Clarifying roles and responsibilities.
  • Linking team and organizational missions.
  • Measuring results.
  • Rewarding success.

Leader's Compass

  • Why study leadership?
  • Defining leadership.
  • The ten most important leadership principles.
  • Expectations of leaders.
  • The four basic leadership styles.
  • Your personal leadership philosophy.

Homework

Allow 1-2 hours to complete the required readings and exercises from Day 1.

Day 2: Know Your People

Communicating as a Leader

  • A systems approach to communication.
  • Causes of organizational communications problems.
  • How messages become distorted.
  • Four ways to handle data overload.
  • Effective listening.
  • Four tips for improving communications.

Motivating People

  • Why motivation is the key to success.
  • Maslow's Hierarchy of Needs.
  • Herzberg's Two-Factor Theory.
  • Goal setting.
  • Reinforcement, rewards, and punishment.
  • Building a motivational climate.

Conflict Management

  • Managing conflict for continuous improvement.
  • The five styles of conflict management.
  • Four steps to conflict resolution.
  • Establishing a win-win environment.
  • Six ways to prevent a conflict from recurring.
  • Contrasting assumptions about conflict with implications.

Homework

Allow 1-2 hours to complete the required readings and exercises from Day 2.

Day 3: Know Your Stuff

Managing a Leader's Time

  • What is your time really worth?
  • Four tips for managing your time more effectively.
  • Six ways to manage the time of others.
  • Seven steps for maximizing time use.
  • Identifying and using high-payoff activities.
  • Eliminating unnecessary paperwork and e-mail.

Leading Productive Meetings

  • Three types of meetings and when to use them.
  • Learn the characteristics of successful meetings.
  • Properly prepare for a meeting.
  • Proper actions to chair a meeting.
  • The keys to follow-up after the meeting.
  • Coping with dysfunctional behaviors.

Leader as Coach

  • Nine characteristics of effective coaches.
  • Five keys to great coaching.
  • Conducting performance coaching.
  • Coaching to correct substandard performance.
  • How to be a mentor.
  • Guidelines for gaining productive feedback.