Introduction

Personal Leader Profile

• Identifies activities that energize a leader.
• Describes one's most challenging leadership relationships.
• Learn your preferred style and instinctive needs.
• Communicate better with people who are wired differently.
• Describes key issues on how one develops trust.
• Identifies the correct type of feedback needed.

Your Personal Leader's Compass

• Be able to distinguish the difference between leadership and management.
• Learn the importance of defining leadership.
• Understand and learn the ten most important leadership principles.
• Understand the four basic leadership styles.
• Write and publish your Personal Leadership Philosophy.

Communicating as a Leader

• Learn the systems approach to communication.
• Develop a clear understanding of the main causes of communication failures.
• Learn techniques to avoid incomplete feedback.
• Understand the importance of active listening and the brief-back technique.
• Learn effective coaching feedback guidelines.

Homework

Allow some time to complete the required readings and exercises from Day 1.

Motivating People

• Understand why motivation is the key to success.
• Learn how to apply Maslow’s Hierarchy of Needs, Herzberg’s Two-Factor Theory, and the Four Emotional Drives.
• Learn why goal setting is essential to creating a motivational climate.
• Learn how to create a positive leadership climate.
• Understand cross-generational motivational needs.

Managing a Leader's Time

• Learn what your time is really worth.
• Understand how to manage your time more effectively.
• Learn the seven steps for maximizing time use.
• Identify and effectively use high-payoff activities.
• Learn how to prioritize your tasks with proactive planning.
• Understand how creating an environment that constructively deals with mistakes and conflict head on is critical to creating a culture of accountability.
• Learn the principles for developing a culture of accountability in yourself and your organization.

Leader as Coach

• Learn the nine characteristics of effective coaches.
• Be able to demonstrate the key behaviors for great coaching.
• Learn how to conduct effective performance coaching.
• Understand the differences between coaching and mentoring.
• Learn the guidelines for gaining productive feedback during coaching.